Your Business Number.
On WhatsApp.
Troli turns the business number your customers already know and trust into an official shared WhatsApp customer-service channel your team can manage together.
Talk to TroliOne trusted number. One shared inbox.
Stop relying on personal WhatsApp numbers and single-device access. Troli gives your business a professional customer-service workspace behind its official WhatsApp identity.
Use your business identity
Connect an eligible business landline or mobile number through the official WhatsApp Business Platform.
Serve customers together
Up to five active team members can work from the same Troli inbox, with shared conversation history and clear ownership.
See what is happening
Track conversation activity, response performance and operational trends through simple management reporting.
Keep the customer experience under your brand.
Customers communicate with your business through its WhatsApp identity. Troli operates behind the scenes as the technology layer that helps your team manage those conversations.
Built around the official WhatsApp Business Platform
Troli is designed for businesses that want a structured, multi-user customer-service operation without replacing the number customers already recognise.
More capability when you need it.
Troli Core provides the operational foundation. Additional automation and quality-management capabilities are available as Troli expands sector support.
Unified WhatsApp Inbox
Official business identity, multi-user access, conversation ownership, customer-service continuity and base reporting.
24/7 AI Customer Support
Approved-knowledge AI support with controlled escalation to the same Troli inbox when human assistance is required.
Quality Management
Service-performance monitoring, customer feedback and management intelligence built on top of the same customer-service operation.
Give customers one number they can trust.
Contact Troli to discuss connecting your business number to a shared WhatsApp customer-service workspace.
support@troli.io